ID search
No result
Sorry, no results were found
0 properties
privacy policy

Privacy Policy

Last update: 09.07.2018

A word from Houseville

We collect some Personal Data from our Users. That is why we created this Privacy Policy. In case you don’t agree with the way we treat information, please stop using the Site and/or the App

Owner and Data Controller

Houseville Villa Holidays



Owner contact email:

1. Introduction

This Privacy Policy form legal Agreement (“Agreement”) between Houseville (“Houseville”, “Company”, “we”, “us” or “our”) and you as a user (“you”, “user”). The Agreement applies to Internet web sites located at the URL’s ("Site") and our Application (“App”).

2. Definitions and legal references

This section describes the definitions that we use in our Privacy Policy. Also in case you need to find a legal reference you may find it here.

2.1. Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

2.2. Usage Data

Information collected automatically through the Site and/or App (or third-party services employed in Site and/or App), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Site and/or App, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Site and/or App) and the details about the path followed within the Site and/or App with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

2.3. User

The individual using the Site and/or App, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

2.4. Data Subject

The legal or natural person to whom the Personal Data refers.

2.5. Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

2.6. Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of the Site and/or App. The Data Controller, unless otherwise specified, is the Owner of the Site and App.

2.7. Cookies

Small piece of data stored in the User's device.

2.8. Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to the Site and App.

3. What types of information we collect?

This section describes what types of information we collect from our users. Generally, the information that we collect may be dived in two categories:

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the Site and/or App.

All Data requested by Site and/or App is required for proper functioning of the Site and/or App. Therefore, failure to provide this Data may make it impossible for Site and/or App to provide its services. In cases where Site and/or App specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by the Site or by the owners of third-party services used by Site and/or App serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through the Site and/or App and confirm that they have the third party's consent to provide the Data to the Owner.

3.1 Usage data

You can generally visit our Site and/or App without submitting any personally identifiable information about yourself. However, keep in mind that our Site and/or App collects certain information automatically. This information is necessary for the proper communication between you and us and to provide our services and improve its functionalities. We use automatically collected information to personalise your experience and improve our services. Such information includes:

3.2. Information you give us

In order to provide you with reply to your Inquiry we ask for your:

4. How we use information we collect?

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, User database management, Contacting the User, Advertising, Remarketing and behavioral targeting and Hosting and backend infrastructure.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Personal Data is collected for the following purposes and using the following services:

4.1. Advertising

This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Site and/or App, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside the Site and/or App. For more information, please check the privacy policies of the relevant services.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

4.1.1. Google AdSense (Google Inc.)

Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of the Site and User behavior concerning ads, products and services offered.

Users may decide to disable all the Doubleclick Cookies by clicking on:

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

4.2. Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

4.2.1. Segment (Segment Inc.)

Segment is an analytics service provided by Segment Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

4.2.2. Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Site, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

4.2.3. Mouseflow (Mouseflow ApS)

Mouseflow is an analytics and heat mapping service provided by Mouseflow ApS.

Mouseflow is used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are.

Personal Data collected: Cookies and Usage Data.

Place of processing: Denmark – Privacy Policy – Opt Out.

4.2.4. Google AdWords conversion tracking (Google Inc.)

Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Site.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

4.3. Contacting the User, Contact form

By filling in the contact form with their Data, the User authorizes the Site and/or App to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address, first name, last name and phone number.

4.4. Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable the Site and/or App to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of the Site and/or App. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

4.4.1. Amazon Web Services (AWS) (Amazon)

Amazon Web Services is a hosting and backend service provided by Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: See the Amazon privacy policy – Privacy Policy.

4.5. Remarketing and behavioral targeting

This type of service allows this Site and/or App and its partners to inform, optimize and serve advertising based on past use of this Site and/or App by the User.

This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

4.5.1. Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Site and/or App with the Facebook advertising network.

Personal Data collected: Cookies and email address.

Place of processing: US – Privacy Policy – Opt Out.

4.6. User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Site and/or App, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Site and/or App.

Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Site and/or App.

4.6.1. Intercom (Intercom Inc.)

Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within our product(s).

Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.

Place of processing: US – Privacy Policy.

5. How we share and disclose information

We may share and disclose information that we collect for following reasons:

5.1. With your consent

In cases where you have provided your explicit consent, we may share your personal information, as described at the time of consent.

5.2. Safety, Legal purposes, and Law enforcement.

We will disclose your personally identifiable information (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an ongoing investigation of a governmental authority, (b) to protect the safety of users of our Site and/or App and our services.

5.3. Service providers

We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance. Such third parties’ use of your personally identifiable information is subject to the third party’s applicable privacy policy terms and we may also enter into Model Contracts for the transfer of personal data to third countries with such third party service agencies.

5.4. Business transfers

We will not sell your personally identifiable information to any company or organization, but we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Houseville participates or to a purchaser or acquirer of all or substantially all of Houseville's assets to which this Site and/or App relates. In such event we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

5.5. Aggregated data.

Through the third party analytic providers and directly through our Site and/or App, we may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information. For example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, and gather broad demographic information for aggregate use.

6. Other important information

In this section we will describe other important information that our users need to know. Such information includes:

6.1. Children’s privacy

Houseville recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Neither the Site and/or App are directed to children under the age of 13. Houseville does not target this Site and/or App to children under 13. Houseville does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information. If your child has provided personally identifiable information, please contact us so we can delete it. If you are under the age of 13, please do not provide us with any personally identifiable information. Though we may collect information about children with an explicit consent of parents or fiduciaries.

6.2. Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

6.3. Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

6.4. Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

6.5. Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Site and/or App or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

6.6. Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Site and/or App may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

6.7. Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

7. What are your rights?

You remain in full control of your information at all times. In case you provide us with your personal identifiable information such as email you may exercise any of the of the rights described in this section by sending an email to

Under this Privacy Policy you have following rights:

7.1. Manage and control your Information

Since our Site doesn’t have a personal space you may access and update your information by sending an email to our support at

7.2. Rectification of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information concerning you by contacting our support at

7.3. Data Access and Portability

In some jurisdictions, Applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

7.4. Right to be forgotten

We generally retain your personal information for as long as is necessary for the provision of our service to you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the services to you, you can execute your right to be forgotten. Please note that if you request the erasure of your personal information:

Because we maintain Site and App to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

7.5. Withdrawing Consent and Restriction of Processing

Where you have provided your consent to the processing of your personal information by Houseville you may withdraw your consent at any time by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, Applicable law may give you the right to limit the ways in which we use your personal information, in particular where (I) you contest the accuracy of your personal information; (II) the processing is unlawful and you oppose the erasure of your personal information; (III) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (IV) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Houseville override your own.

7.6. Objection to Processing

In some jurisdictions, Applicable law may entitle you to require Houseville not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.

Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an email to

7.7. Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by us before the competent data protection authorities.

7.8. Automated individual decision-making

While using our Site and/or App you will always have an option to opt-in or to opt-out. Our Site and/or App doesn’t automatically make decisions for you.

NOTE: The Site does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

8. Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using the Site and/or App and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

9. Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by iubenda and hosted on iubenda's servers.

10. Contact us

If you have any questions or complaints regarding this Privacy Policy or questions in relation to the way we handle your information please contact us via email at

This website uses cookies to ensure you get the best experience on our website Learn more